日前，奥克兰市应急管理处（Auckland Emergency Management）推出系列资源，专为增强奥克兰华人商业韧性、保持业务连续性而开发设计，是新西兰全国首创。

  奥克兰市应急管理处总经理Kate Crawford表示，新冠疫情的冲击，更证明了制订正确的业务连续性计划的重要性。

  在此之前，支持本地区华人商业的资源极少，尤其是对经营小商业的华商，支持资源更加匮乏。目前，奥克兰市应急管理处的“商业应急预案”线上资源已经全部翻译成简体中文，内容包括易用建议、计划模本和业务指南等。

        Kate说，商户无法预知紧急情况何时会发生，但可以采取措施防患于未然。“业务连续性计划将帮助商户明确如何在业务中断期间保持基本的功能和运营，确保事后尽快恢复正常。”

         Kate表示，“商业应急预案”中文网站登载的信息，都是为本地华人量身定做。“我们希望为尽可能多的商户提供简单实用的信息，帮助他们做好应急计划。”

  奥克兰市政府社会赋能专家顾问李永杰在接受采访时说，为了充实“业务连续性计划”的内容，应急管理处一直与本市华人商业密切合作，初步反馈非常积极。“与我们交流过的华人商户，对参与这项专为华商制订的计划感到高兴。我们计划举办更多座谈和讲座，鼓励各界互动，共同学习。”

         Kate强调，紧急状况会以多种形式随时发生，并影响所有族群。“这意味着商界不仅面临洪水、强风、地震等自然灾害的风险，还可能面对水电中断、恐怖袭击、和新冠疫情这样大流行疫病的考验。未雨绸缪，有备无患。做好预案，您的生意更有机会迅速恢复。”

    更多详情，请访问“商业应急预案”网站aucklandemergencymanagement.org.nz/work-ready

 若需要更多信息，请联络Yongjie Li Yongjie.Li@aucklandcouncil.govt.nz.

英文原文：

Auckland Emergency Management is launching the country’s first business continuity resource developed specifically to build the resilience of the city’s Chinese business community.

Auckland Emergency Management General Manager Kate Crawford said the impact of the COVID-19 pandemic had underlined the importance of having the right business continuity plans in place.

Up until now, few resources existed to support the region’s Chinese business owners, especially those managing small businesses.

Kate said while business owners couldn’t predict when an emergency would happen, they could take actions to be more prepared.

“A business continuity plan identifies how an organisation can keep its essential functions up and running through a disruption and ensure it is well placed to recover as quickly (and easily) as possible.”

Kate said the information published on the Chinese Work Ready site was specifically tailored to the region’s Chinese population.

“We wanted to make it easy for as many business owners as possible to have access to a simple guide that can help them plan for an emergency.”

Auckland Council Community Empowerment Specialist Advisor Yongjie Li said Auckland Emergency Management had worked closely with the city’s Chinese business community to develop the content and initial feedback had been positive.

“The business owners we have spoken to say they feel privileged to be a part of this project and we plan to hold more workshops and encourage more interaction.”

Emergencies can take many forms, happen at any time and affect all cultures, Kate said.

“This means businesses can be at risk from not only natural events like flooding, strong winds and earthquakes, but also face risks from power outages, water supply failure, terrorism and pandemics, like COVID-19”

“Planning will give businesses a better chance of recovering quickly.”